You Have Questions & We Have the Answers

Frequently Asked Questions

Do you have questions about our team or our services? At Custom Illuminations, we're committed to making your experience with us as smooth and informative as possible. If you can't find the information you're looking for, please don't hesitate to contact our team for further assistance.

You Have Questions & We Have the Answers

Frequently Asked Questions

Do you have questions about our team or our services? At Custom Illuminations, we're committed to making your experience with us as smooth and informative as possible. If you can't find the information you're looking for, please don't hesitate to contact our dedicated support team for further assistance.

  • What are your business hours?

    Custom Illuminations are open Monday - Friday from 6AM - 8PM. 

  • What area do you provide service in?

    We are proud to service home and business owners across Connecticut, including in New Haven, Hartford, Litchfield, and Fairfield Counties. 

  • Do you provide services in languages other than English?

    Yes! We have both English and Spanish speaking staff members who would be more than happy to provide service and have a discussion in either language. 

  • What types of payment options do you accept?

    We accept the following payment methods:

    • Debit Card
    • Credit Card
    • Cash
    • Check
    • Venmo
    • PayPal
    • Wisetack
    • Zelle
    • Cryptocurrency

  • Do you offer free quotes?

    Yes! Just fill out the form on our website or give us a call, and we’d be happy to provide you with a free quote. 

  • Do you offer financing options?

    We are proud to offer financing options through Wisetack. To learn more or apply, click here. 

  • Can I rent lighting/decorating equipment from you?

    Yes! At Custom Illuminations, it is our mission to make Christmas lighting a breeze for property owners across New Haven, Hartford, Litchfield, and Fairfield County. For that reason, we offer comprehensive services where you can rent holiday lights from us and we can both decorate your property and clean up the decorations at the end of the season! We can also provide lighting equipment rentals. To learn more about our rentals, click here.

The Advantages of Opting for Custom Illuminations

Why Choose Custom Illuminations

Choosing Custom Illuminations means choosing a seamless blend of expertise, creativity, and convenience. With a dedicated team that possesses an eye for design and a knack for transforming spaces, we offer more than just Christmas lighting services – we provide an opportunity to effortlessly enhance the ambiance of your surroundings. Let us take the hassle out of creating captivating environments, allowing you to enjoy the magic of beautifully illuminated spaces without any of the stress.

Full Service Rental, Installation, and Storage

Decor Installed In As Little As 24 Hours

Flexible and Affordable Payment Options

Free, No-Obligation Estimates

Serving New Haven, Hartford, Litchfield, Fairfield Counties & More

English and Spanish-Speaking Staff

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